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Nonprofit
Published 1 month ago

Volunteer Helpline Advocate

Hybrid, Volunteer must be in Maine, US
I Want to Help


  • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime, evenings)
    Time Commitment:
    A few hours per month
    Commitment Details:
    Advocates are expected to be on the helpline for two 12-hour shifts a month. Advocates can go about their lives as usual while on call, as long as they can respond to calls in a private location within 15 min. Volunteers choose their shifts.
    Recurrence:
    Recurring
    Cause Areas:
    Education, LGBTQ, Mental Health, Sexual Abuse & Human Trafficking, Victim Support
    Benefits:
    Stipend Provided, Training Provided
    Good For:
    Age 55+
    Participation Requirements:
    Driver’s License, Background Check
    Age Requirement:
    18+
    Wheelchair Accessible

    Description

    Make a positive difference in the lives of sexual assault survivors. Helpline advocates provide listening, support, and information over the phone to those impacted by sexual violence. Advocates also accompany survivors during medical forensic exams at local hospitals and if a survivor chooses to report to police. Advocates receive a stipend of $3/hour during helpline shifts, and a flat rate of $40 during accompaniments. Gas is reimbursed at $0.56/mile. Training is provided, and volunteer advocates will always have access to a staff member in case of questions or needing support.

    Primary Responsibilities:

    • Respond to helpline callers with empathy and supportive listening
    • Respond in person to hospital and law enforcement accompaniments

    Secondary Responsibilities:

    • Complete Advocate Training, and engage in continuing education
    • Meet monthly for supervision with the Operations & Volunteer Management Coordinator
    • Log all helpline calls and accompaniments
    • Log all hours spent on the helpline and receiving supervision
    • Make mandated reports to CPS and APS when necessary

    Skills/Qualifications Needed

    • Driver's License
    • Background check and fingerprinting
    • Comfortability around conversations about sexual violence
    • Empathetic

    Desired Experience:

    • Experience in social services

    Location

    Hybrid
    Volunteer must be in Maine, US
    Associated Location
    PO Box 990, Brunswick, ME 04011, United States

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