Post Pull Coordinator - Medical

Here at Dallas Pets Alive we rescue and help the healthy and treatable pets at greatest risk for euthanasia at our partner shelters. We also provide assistance and resources to pet owners having problems so significant that they need to surrender their pets to a shelter. We are looking for professional and passionate staff to help us make North Texas a No-Kill community.

In our rescue program, we focus on:

• Rescuing healthy and treatable pets at North Texas shelters at the greatest risk of being euthanized
• Reducing owner surrender through our Positive Alternatives to Shelter Surrender (PASS) program
• Opening kennel space by transporting pets to partners in the U.S. and Canada in need of adoptable animals
• Challenging the way our community views rescue animals. We believe that adoption is not only the right thing to do but THE thing to do!

PURPOSE OF THE POSITION: Post Pull Coordinator will ensure that each foster parent knows what their new foster pet will need for medical treatment. This role will review the shelter records, and provide specific information on what appointments may need to be scheduled during a pet’s time in foster care.

SUMMARY: Making North Texas No-Kill is a big job and we need great volunteers to do it. As our Post Pull Coordinator you’ll communicate with foster parents about the necessary medical needs for a pet when they come into foster care.

To be considered, please be sure to also complete our volunteer application at https://dallaspetsalive.org/volunteer/volunteer-application/

Team: Medical

Reports to: Medical Director and Assistant Medical Directors

Works with: Foster, Medical Team, and team leaders

Responsibilities:

Medical Care

• Determine each pet’s individual medical plan throughout foster care duration, in order to clear pets for events and adoption status (each plan will be based on the pet’s medical history, current medical condition, and standard clearance requirements as outlined by DPA!)
• Review and verify medical history records
• Provide detailed medical plan to new foster in their Medical Post Pull
• Log all pertinent information across multiple platforms (ShelterLuv, Google Sheets/Google Suite, Trello)

Required Skills:

• Excellent oral and written communication skills, ability to update appropriate external and internal parties on each case and maintain a professional level correspondence at all times
• Detail-oriented, ability to record information across multiple platforms (i.e. Google Sheets, Google Drive, ShelterLuv)
• Ability to work remotely using email, Google Drive, Trello, and the ShelterLuv platform
• A motivational, can-do attitude to represent Dallas Pets Alive! in a positive manner to our supporters and the general public
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner
• A love for animals and dedication to the cause of animal welfare

Additional Qualifications:

• 18 years of age or older
• Some related animal/rescue group experience
• One year of customer service experience.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare
• Experience as a pet owner and knowledge of basic healthcare needs a plus!

Time Commitment: 2-3 hours per week