Disaster Action Team (DAT) Service Associate

This position supports the Regional Disaster Services department Disaster Action Team (DAT) Service Associate (SA) supports the Red Cross mission by serving on a team to provide 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster.

DAT/SA-specific Qualifications(required)

• Demonstrate commitment to mission of the American Red Cross
• Reliable access to a cell phone (with ability to receive text messages) laptop or computer
• Be available to respond reliably to local disaster during assigned shifts in RC Respond, the DAT scheduling system
• Must sign up for the minimum number of required shifts per month as determined by the region
• Proficient in using RC Care and RC Respond systems and online interfaces.
• Must be 18 years or older
• Must have a valid driver's license, reliable way to get to the scene.

General Qualifications for all Service Associates (required)

• Comfortable working independently and within a team
• Ability to work with a broad variety of people with diverse backgrounds.
• Ability to have good organizational and time management skills
• Ability to listen actively and work well with others
• Ability to function in a dynamic and stressful environment
• Ability to appropriately involve others in managing problems and conflict
• Ability to acquire, evaluate, and report information accurately