Executive Assistant To President / Chief Executive Director

About Restoring Our Youth Organization Inc. (R.O.Y.O.)

At Restoring Our Youth Organization Inc. (R.O.Y.O) we believe that every young person no matter their circumstances has the potential to thrive when given the right opportunities, guidance, and support. Our goal is to empower vulnerable youth to overcome challenges and begin their journey toward restoration and success. At Restoring Our Youth Organization, we believe in equal opportunity and inclusive growth. Our volunteers are expected to dedicate 8 to 10 hours a week. Every role here matters and every team member helps us move closer to a world where every young person feels seen, supported, and capable of success.

About the Role

Reporting directly to the President /Chief Executive Director, the Executive Assistant provides executive support in a one-on-one working relationship. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the CED.

The Executive Assistant also provides support to the entire executive and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.

The Executive Assistant must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented.

The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

What You’ll do

• Complete a broad variety of administrative tasks for the President and executive team including: managing several active calendars of appointments; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel- related meetings.
• Plan, coordinate and ensure the executive team’s schedules are followed and respected. Provide a "gatekeeper" role, creating win-win situations for direct access to the President's time.
• Communicate directly, and on behalf of the President and executive team, with investors, partners, and others, on matters related to executive programmatic initiatives when directed to do so by the CED.
• Provides a bridge for smooth communication between the executive team and external contacts.
• Work closely and effectively with the President to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.
• Successfully complete critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the President's ability to effectively lead the company.
• Prioritize conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Assist in coordinating the agenda of executive and senior management team meetings on and off-sites.
• Answer main phone and relay messages for the President of the the organization
• Greet guests in a professional manner
• Assist in the planning and execution of officewide events such as ceremonies, team-building initiatives, etc.

What You Bring

• Bachelor's degree preferred
• 1 to 3 years of experience supporting C-Level Executives
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Must be located in the United States of America, preferably in the Chicagoland area
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and investors
• Expert level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Emotional maturity
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands,
• and demonstrate the highest level of customer/client service and response
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Must be available for occasional after-hour support
• Proficient in Google Suite and open to learning new tools.
• Possess excellent crisis/conflict management skills and/or willing to learn.
• Desire to learn and grow professionally in the field of non-profit
• Engaging/responsive, and proactive communication
• Adaptable, collaborative, and self-motivated
• Establish and maintain highly professional effective working relationships with senior management, and other appointed officials, including staff, community and business leaders, donors, board members, and others encountered in the course of work
• Use a high degree of tact, discretion and diplomacy in dealing with sensitive situations and concerned groups and/or individuals
• Must be in agreement with and committed to upholding R.O.YO’s Motto Statement, and Statement of Values, as well as its stated Mission and Vision

What We Offer as a Nonprofit Organization

At ROYO, we believe in giving as much as we receive. When you join our team, you become part of a community that values your time, energy, and heart. As a volunteer or team member, you’ll enjoy:

• Flexibility to work when it fits your life with clear communication around expectations.
• The chance to create real impact for youth, teens, and young adults across our programs.
• Remote work opportunities
• Training and mentorship from experienced leaders to help you grow personally and professionally.
• Volunteer hours and résumé-building experience that demonstrate your commitment to service.
• Reimbursement for approved travel or meals (for eligible roles).

Values We Live By

• Respect: We treat others and our communities with dignity and accountability.
• Open to Correction: We value honesty and feedback as essential to growth and ethical responsibility.
• Operational Excellence: We strive to deliver exceptional tools, skills, and training for all ROYO members, staff, and leaders.
• Teamwork: We collaborate with unity to achieve shared goals and empower others to join our mission.
• Striving for Success: We encourage pride, growth, and achievement for all members and leaders.

Restoring.Our.Youth.Organization Inc. is an equal opportunity employer. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.