Front Desk Volunteer

Assist in the administrative activities of American Red Cross operations department.

RECEPTION RESPONSIBILITIES:

• Provide general information to staff, volunteers, clients, and the public about the American Red Cross and its programs
• Greet visitors entering the building who need direction and provide support or assistance
• Provide support in answering phones, provide information, take messages, or transfer calls

OTHER RESPONSIBILITIES COULD INCLUDE:

• Support the overall administrative functions of the Operations department and its staff
• Help process vendor payments, manage document retention and vendor contracts and relationships
• Coordinate work orders for fleet and facilities maintenance and repairs
• Perform or assist with facility emergency drills
• Copy, file, and maintain paper or electronic documents
• Compile, sort and verify the accuracy of data before it is entered

Qualifications:

• Previous customer service experience
• Microsoft Office knowledge