Nonprofit
Published 12 days ago
Recovery Client Care Program: Service Associate
Hybrid, Volunteer must be in or near Niagara Falls, NY
Details
Available Times:
Weekdays (daytime, evenings), Weekends (daytime, evenings)
Time Commitment:
A few hours per month
Commitment Details:
Based on how many emergencies.
Recurrence:
Recurring
Volunteers Needed:
5
Cause Areas:
Community Development, Crime & Safety, Disaster Relief, Health & Medicine, Veterans
Benefits:
Training Provided
Good For:
Public Groups, Age 55+
Participation Requirements:
Driver’s License, Background Check, Attend Orientation
Age Requirement:
18+
Wheelchair Accessible
Description
This volunteer position supports the Regional Disaster Cycle Services department. The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. The Client Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (Red Cross internal case management system).
- Conduct Intake by interviewing the client and opening a case in RC Care
- Provide Financial Assistance to qualified clients.
- Conduct Follow-up and Recovery Planning Services
- Provide Internal Referrals
- Provide Community Referrals
- Assist with problem-solving and advocacy on request
- Use RC Care to document services according to the Client Care Program Standards and Procedures
- Services may be provided in person or virtually.
- Complete the required virtual self-paced training (9 hours of training total)
Location
Hybrid
Volunteer must be in or near Niagara Falls, NY
Associated Location
Niagara & surrounding counties
Niagara Falls, NY, USA
Please fill out this form
Instructions:
Reach out with any questions.
