Community Ambassador

Serve as a welcoming, inclusive, and professional representative of the organization, providing a rewarding learning experience for museum visitors.

SUPERVISED BY: Executive Director and/or Volunteer Coordinator

PURPOSE OF ROLE: Serve as a welcoming, inclusive, and professional representative of the organization, providing a rewarding learning experience for museum visitors.

DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

1. Arrive at event outreach location at least 12 minutes before assigned time.
2. Greet people and encourage them to provide contact information.
3. Facilitate hands-on, interactive activities at our event booth/table.
4. Promote membership opportunities.
5. Keep informed regarding changes in museum exhibits and/or procedures.
6. Find a replacement volunteer if you cannot cover your original shift.
7. Other related tasks as needed.

MINIMUM QUALIFICATIONS:

✔ Age 18 or older

✔ Personable, outgoing

✔ Reliable, responsible

✔ Comfortable speaking to small and large groups of people of all ages

Extensive prior knowledge of Chenango County history is unnecessary; volunteers should have a working knowledge of American history and willingness to learn.

DESIRABLE ATTRIBUTES:

✔ Able to accept supervision and work independently

✔ Comfortable speaking before groups of people

✔ Enjoy meeting and interacting with other people

✔ Punctual and reliable

MANDATORY TRAINING/ORIENTATION PROVIDED:

Give a sample presentation to other volunteers and/or staff

Review of safety procedures, insurance waiver, and anti-harassment policies

Volunteers receive additional training “on-the-job,” enabling them to more effectively engage with the public

Total time involved in mandatory training is no more than three hours

TIME COMMITMENT:

Ambassadors have flexibility to create their own schedule around the needs of the community program being staffed.

ATTIRE:

Volunteers should wear clothing appropriate for general outreach while serving as a positive representative of the organization. Comfortable shoes and business-casual attire is recommended. Jewelry and piercings should be minimal and worn in moderation.