Financial Fraud/Consumer Protection Section
The Financial Fraud/Consumer Protection Section enforces the Unlawful Trade Practices Act, commonly known as Oregon’s consumer protection law. The Section also educates consumers and businesses.
Direct Assistance to ConsumersConsumer complaints are the best way to identify potential fraud and marketplace abuses. The Section’s consumer hotline gets tens of thousands of calls every year. As complaints are received, enforcement officers investigate and mediate disputes to help protect consumers.
Prevention EffortsThe Section educates consumers through a number of consumer-friendly materials, in-person presentations, the Scam Alert Network and Twitter Account.
Trade Practices Act Enforcement and Civil ProsecutionThe Unlawful Trade Practices Act (UTPA) protects Oregon consumers.
In cases that may result in financial harm to consumers, the Attorney General may seek $25,000 in penalties for each violation, an injunction, attorneys fees and restitution.