Director of IT

The Choice is managing an exciting direct hire search for a Director of IT for our client- a nonprofit higher education association.

This role is responsible for providing leadership, operational oversight and management of the organization’s information technology environment.

• Office location: Downtown DC, in close walking distance to all metro lines
• Schedule: Hybrid position
• Salary: $120,000 - $150,000

Qualifications:

• A completed Bachelor’s degree in information technology or related field is required.
• At minimum 5 years of prior experience in IT, with increasing levels of responsibility.
• Previous experience at a nonprofit would be a very large plus.
• Strong knowledge of IT infrastructure, cloud technologies, networking, cybersecurity, and systems administration.
• Experience managing third-party vendors and technology service providers.
• Strong communication skills and ability to communicate technical concepts to technical and non-technical audiences.

Job Duties:

• Set and maintain the organization’s IT roadmap, ensuring technology supports organizational priorities.
• Improve systems, workflows, and user experience.
• Evaluate new technologies and recommend practical, secure, and scalable solutions.
• Oversee IT operations with the external provider, including networks, cloud services, endpoints, and system security.
• Manage user access, identity controls, and security settings.
• Maintain backup, recovery, and business continuity capabilities.
• Oversee email, mobile devices, endpoint protection, and collaboration tools.
• Ensure reliable system performance for staff and external users.
• Develop and maintain security policies and practices with the organization’s IT partner.
• Monitor threats, vulnerabilities, patching, and incident response efforts.
• Lead cybersecurity awareness and data protection training.
• Ensure compliance with applicable technology-related requirements.
• Work with staff and consultants to select, implement, and support business applications.
• Maintain internal websites, databases, board portals, and related platforms.
• Administer Zoom and other collaboration tools.
• Oversee technical support for hardware, software, and system issues.
• Coordinate user training and guidance on technology tools and procedures.
• Ensure timely resolution of support requests and a positive user experience.
• Maintain IT documentation, including systems, assets, licenses, configurations, and credentials.
• Establish and update operating procedures and technology standards.
• Serve as the main point of contact for IT vendors and service providers.
• Manage vendor contracts and monitor service performance.

Benefits will include:

PTO package

Paid health insurance

Dental and vision insurance

Life Insurance

Professional development opportunities