AI Systems Building & Configuration Intern

Assessment & Tool Strategy

• Audit C4TH's current AI tool usage across the team and document findings in a structured gap analysis within the first 30 days
• Research and evaluate AI tools appropriate for nonprofit operations — presenting a prioritized recommendation with clear rationale
• Identify at least 3–5 high-value use cases where AI can reduce manual work or improve consistency for the team

Building & Configuration

• Build and configure a minimum of 3 AI-powered workflows during the internship term — covering donor communication drafting, content generation support, and internal operations
• Test all workflows before team use, documenting edge cases, failure points, and output quality benchmarks
• Collaborate with the Integrations Intern to connect at least one AI workflow into the broader platform ecosystem (Salesforce, Brevo, Givebutter, or Zapier/Make)

Prompt Engineering

• Develop and maintain a prompt library of no fewer than 5 tested, documented prompts across C4TH's core communication needs
• Iterate on prompts based on output quality, brand alignment, and team feedback — with versioning tracked
• Ensure all prompts reflect C4TH's approved language standards, including how we talk about grief, end of life, dementia, and the communities we serve

Documentation & Handoff

• Document every AI system built to handoff standard meaning any team member can understand, use, update, or troubleshoot it without the intern present
• Deliver a final AI systems map and recommendations memo at the close of the internship term

Responsible AI Stewardship

• Draft C4TH's internal AI usage guidelines by Day 60 — covering approved use cases, review requirements, prohibited uses, and decision authority
• Flag any AI output that produces unexpected, off-brand, or potentially harmful results — immediately and in writing

Required:

• Hands-on experience building or configuring AI tools (ChatGPT, Claude, Notion AI, or similar)
• Strong prompt engineering instincts, you treat this as a craft, not a shortcut
• Systematic thinker who considers failure, edge cases, and downstream effects
• Excellent documentation habits — you write it as you build, not after
• Comfortable working remotely and asynchronously with clear, proactive communication

Preferred:

• Experience with automation platforms like Zapier or Make
• Background in nonprofit operations or mission-driven work
• A genuine, practiced commitment to responsible AI use — not as a buzzword, but as something that shapes how you actually work