Operations Coordinator

National Association of Women Lawyers (“NAWL”) is seeking a passionate team member responsible for furthering and supporting NAWL’s mission to provide leadership, a collective voice, and essential resources to advance women in the legal profession and advocate for the equality of women under the law. Since 1899, NAWL has been empowering women in the legal profession, cultivating a diverse membership dedicated to equality, mutual support, and collective success.

NAWL staff work directly with NAWL membership to continually grow our community and advance our mission. NAWL provides a flexible, work-from-home environment where you can be yourself, do your best work, and have a meaningful impact advancing the mission. For more information regarding NAWL, please visit www.nawl.org.

Position Description

The Operations Coordinator is crucial in ensuring NAWL's smooth day-to-day operations. As a highly organized multi-tasker with exceptional communication skills, excellent customer service abilities, and a positive, proactive attitude, the Coordinator is an essential member of the small yet dynamic NAWL team. The successful candidate will take ownership of assigned projects and responsibilities, ensuring deadlines are met and work is completed accurately and thoroughly. They provide comprehensive support to NAWL staff, the Board, and members, ensuring all organizational interactions are positive, efficient, and productive. The Coordinator combines professionalism, attentiveness, and accuracy, fostering a collaborative and welcoming environment for internal and external stakeholders. This role requires strong attention to detail, sound judgment, and the ability to manage multiple priorities while maintaining a high standard of quality.

To be successful, our ideal candidate has the following skills:

• Excellent written and oral communication skills.
• Excellent organizational skills in a multi-tasking environment.
• Exceptional attention to detail, accuracy, and follow-through while carrying oneself in a professional manner.
• Self-motivated with the ability to take ownership of projects and responsibilities while also working productively with a team and maintaining positive and professional relationships with staff, volunteers, sponsors, and Board of Directors.
• Demonstrated ability to prioritize competing deadlines and independently drive projects to completion.
• Aptitude in MS Office applications, website content management and association management, CRM, and or comparable database systems.

Primary Duties

• Serve as the main contact for inquiries and efficiently handle the main inbox and phone line to ensure timely and accurate responses.
• Provide comprehensive scheduling assistance, including booking appointments and preventing conflicts.
• Regularly update the website and maintain the membership database, ensuring information is accurate, complete, and up to date.
• Issue Continuing Legal Education (CLE) certificates.
• Support various committee work.
• Coordinate special projects, including the Outstanding Law Student Awards and internship candidate intake processes, taking responsibility for timelines, communications, and successful execution.
• Provide other general administrative support.
• May travel to and help support conferences.

NAWL respects diversity and accordingly is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other legally protected status as required by applicable law.

Education & Experience

Must have a bachelor’s degree from a four-year university. 2+ years of administrative support experience or customer service experience preferred. Preference will be given to candidates who have demonstrated strong organizational skills, attention to detail, and ownership of projects in prior roles.

Don’t meet every single requirement? At NAWL, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Health and dental benefits, retirement savings program with employer-match, disability coverage, and paid time off provided.