Development Associate

Reports to: Director of Development

FSLA Status: Full-Time, Non-Exempt

Starting Salary: $50,000 - $60,000

Hours: 32 hours per week, Monday through Thursday 10 AM – 6 PM, Friday 10 AM – 2 PM, evening and weekend hours as needed. Hybrid work schedule with 2-3 days in the office.

About NAMI-NYC:

Guided by lived experience and evidence-based practices, the National Alliance on Mental Illness of New York City (NAMI-NYC) helps families and individuals affected by mental illness build better lives through education, support, and advocacy.

We offer evidence-based education classes, 30+ support groups, family mentoring, a multilingual Helpline, and more to family members and individuals completely FREE regardless of income, insurance, or immigration status. We’re also the only non-profit directly supporting family members caring for those with mental illness.

Check out our website at www.naminyc.org and follow us on social.

Position Description:

The Development Associate at NAMI-NYC plays a crucial role in supporting the organization's fundraising efforts and donor relations. This position involves working closely with the Development Director and Associate Director of Events to implement effective fundraising strategies, manage donor relationships and records, and ensure the smooth operation of fundraising campaigns and events. The Development Associate will contribute to the growth and sustainability of NAMI-NYC by maintaining strong relationships with individual donors, corporations, sponsors, board members, and foundations.

Your Responsibilities:

To perform this job successfully, you must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be coordinated to enable individuals with disabilities to perform the essential functions.

• Donor Cultivation and Stewardship
  • Identify and research relationships with prospective individual donors, corporations, and foundations.
  • Manage, track, and run a proactive donor stewardship program to ensure ongoing engagement and satisfaction among donors. This includes sending out thank you notes, tracking payments, pulling reports, etc.
  • Acknowledge and recognize donor contributions on a weekly basis to ensure timely gratitude, including phone calls to all new donors over $200
  • Send year-end tax summaries to large donors and board members at end of each calendar year
  • Cultivate personal connections with donors to make a lasting and personable impact
• Database Management and Reporting
  • Serve as main person of contact for all things Bloomerang (our donor CRM)
  • Upload and code every donation daily to maintain accurate donor records and track long-term donor interactions
  • Generate regular reports on fundraising activities, donor contributions, and campaign results for internal and external reporting purposes
  • Regularly track down and collect outstanding pledge balances from individual donors, organizations, and board members, with our Operations team
  • Respond to inquiries from our external accountants regarding donor letters and pledge fulfillment
  • Track Board members personal giving, soft credits, and pledge balances for monthly give-get report
  • Manage and appropriately code/soft credit donations made through giving platforms including PayPal, Benevity, CyberGrants, Fidelity, RenGiving, employee gift matching platforms, and more
• Fundraising Campaigns and Events
  • Closely collaborate with Associate Director of Events in the planning, coordination, and execution of all fundraising events, including the Walk, Gala, Young Professionals Night Out and Marathon (mostly outside of work hours)
  • Plan, attend, set up/clean up monthly Young Professional and Marathon meetings, events, and parties
  • Manage the Year-End giving campaign with the Development Director
  • Manage communication with all event sponsors/major donors to maintain timely follow-ups, payments, and satisfaction of both parties
• Grant Management
  • Conduct research to identify grant opportunities that align with NAMI-NYC's mission and programs.
  • Assist in the preparation and writing of grants and grant proposals, ensuring timely and accurate completion.
  • Track and manage grant reporting requirements and deadlines, ensuring compliance with grantor expectations
  • Utilize Instrumentl to manage grant deliverables and deadlines, collaborating with Programs & Services teams as necessary
• Collaborative Engagement
  • Collaborate with the Development Director to strengthen NAMI-NYC's capital initiatives and deepen donor engagement
  • Conduct in-depth prospect research to assess major donor wealth, donor giving capacities, and to enhance targeted major gift strategies
  • Collaborate with the Development Director and Associate Director of Events to develop and execute strategic fundraising plans
  • Work closely with the Board of Directors to support their involvement in fundraising efforts
  • Enthusiastically represent NAMI-NYC at community events, networking functions, and donor meetings
  • Navigate internal and external challenges with difficult donors with calmness and professionalism

Your Qualifications:

• Bachelor's degree in a related field (e.g., nonprofit management, communications, marketing) or equivalent experience.
• Minimum of 1-3 years of experience in a nonprofit setting; experience in fundraising, donor relations, or related fields preferred.
• Knowledge of fundraising best practices, grant writing, and donor cultivation strategies.
• Excellent interpersonal and communication skills, with the ability to build rapport with diverse stakeholders.
• Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in using donor management software (e.g., Salesforce) and Microsoft Office.
• Passion for mental health advocacy and commitment to NAMI NYC's mission.

What Makes You Successful:

• Meticulous attention to detail
• Ability to work events efficiently under high stress levels
• Strong writing skills
• Demonstrated experience to work both independently and as part of a team
• Ability to juggle multiple projects and to prioritize workload
• Positive attitude about lending help to other team members when they need it in their demanding seasons (ex. walk month, grants season)
• Demonstrated interest in mental health and mental health causes preferred
• Sense of humor

Benefits: We believe in taking care of our team. Our benefits reflect our commitment to a healthy, balanced workplace.

• Work Environment: Fully hybrid model with 2-3 days in the office – coffee and snacks provided in-office
• Schedule: 4.5 day work week (half day Fridays)
• Paid Time Off: 20 days annually, with an increase at the third year of employment
• Sick Time: 6 days annually
• Holidays: All 12 federal holidays in addition to Winter Break (between Christmas and New Years Day) and Summer Rest Up Week (the week of 4th of July)
• Health Coverage: Medical, dental, and vision coverage; no and low-cost options available for Associate-level positions
• Retirement: 401(k) with employer matching
• Additional Coverage: Employer-paid life insurance, pre-tax commuter benefits, access to professional development and training opportunities

Physical Demands:

You must occasionally lift and/or move equipment. Evening and weekend work is occasionally required.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

We believe in taking care of our team. Our benefits reflect our commitment to a healthy, balanced workplace.

• Work Environment: Fully hybrid model with 2-3 days in the office – coffee and snacks provided in-office
• Schedule: 4.5 day work week (half day Fridays)
• Paid Time Off: 20 days annually, with an increase at the third year of employment
• Sick Time: 6 days annually
• Holidays: All 12 federal holidays in addition to Winter Break (between Christmas and New Years Day) and Summer Rest Up Week (the week of 4th of July)
• Health Coverage: Medical, dental, and vision coverage; no and low-cost options available for Associate-level positions
• Retirement: 401(k) with employer matching
• Additional Coverage: Employer-paid life insurance, pre-tax commuter benefits, access to professional development and training opportunities