ON-CALL PROMOTOR/A

ON-CALL PROMOTOR/A

Our Mission

Responding to community needs, Nuestra Casa partners with residents in disinvested Mid-Peninsula neighborhoods to ensure access to critical services, mentor local leadership, and shift power through community-led advocacy.

Our Vision

Nuestra Casa envisions a just and thriving community where local voices share the future.

Who we are

Nuestra Casa has been serving the needs of the immigrant Latinx population of East Palo Alto and surrounding communities since 2002. Our organization rose out of a community assessment conducted by a group of local activists who were concerned about the growing needs of the rising immigrant population. Today, Nuestra Casa is positioned as the premier Latinx serving nonprofit in our community. Over the past five years, our growth has allowed us to expand our services and programming into neighboring communities like Menlo Park (Belle Haven region), North Fair Oaks, and Redwood City. Through our advocacy efforts, we also reach other communities in San Mateo County.

At Nuestra Casa, we welcome our community to a place that feels like home. We stand by their side to help them navigate institutions, build people’s power, and use their voice to shape a new, more equitable community. Our programs transform our leaders into advocates actively engaged in our local economy, school district, and civic life. Together, we will build a community that leaves no one behind.

About the Position

The On-call Promotor/a works as a trained substitute outreach team member. When one of our promotor/as is not available to work, the Community Outreach Program Director will notify the On-call Promotor/a that there is work available to cover the absent promotor/a. Shifts for outreach range typically from two to five hours. The notification for work available may be as short as on the same day or weeks ahead of time.

The ideal candidate demonstrates strong communication skills, an ability to retain and present information from training, trust building skills, and comprehensive knowledge of East Palo Alto, Belle Haven, North Fair Oaks, and Redwood City. The successful candidate will exhibit a commitment to respectful, professional service delivery, and collaborative teamwork.

What We Offer

• A collaborative and supportive team environment
• Accrued paid sick leave in accordance with California labor laws. Employees may accrue and use up to 40 hours of paid sick leave per year, based on hours worked.
• 401(k) retirement plan with employer match: 100% match on the first 3% you contribute, then 50% on contributions from 3%–5%. Eligible after 90 days of employment

Responsibilities

• Perform community outreach through tabling, canvassing, and door-to-door engagement.
• Connect with community members to help them access resources and build lasting relationships between families and the organization.
• Register community members for events, workshops, or meetings to encourage participation and involvement.
• Attend trainings and meetings to stay informed about Nuestra Casa's programs in environmental justice, resource navigation, and housing.
• Complete paperwork, reports, and documentation required by the program.
• Follow all safety rules, policies, and regulations to maintain a safe environment.
• Occasionally work in the office to support program operations.
• Perform other duties as assigned to support the organization's mission.

Qualifications

• Committed to Nuestra Casa's mission, values, and the communities we serve.
• High school diploma preferred; relevant work or community experience may be substituted.
• Available to work flexible hours, including some evenings and weekends, with reliable local transportation.
• Knowledgeable about the communities of East Palo Alto, Belle Haven, Redwood City, North Fair Oaks, and surrounding areas.

Desired Skills/Ability To

• Bilingual in English and Spanish preferred, fluency in Spanish required.
• Able to complete basic documentation and reports accurately and on time.
• Organized and able to manage time effectively in a flexible, on-call work environment.
• Comfortable using office equipment and computers, including Google Workspace and Zoom.
• Strong interpersonal and communication skills with an ability to build trust enthusiastically with community members.

Physical Demands and Special Requirements

This is an active, field-based role requiring the ability to move between community sites, remain on your feet for extended periods, and occasionally lift or move items up to 25 pounds. The position involves regular use of a computer and phone, local travel, and working outdoors in varying conditions, including evenings and weekends. Work takes place across multiple community locations. We are committed to equity and inclusion, and reasonable accommodations are available to support individuals in performing the essential functions of the role.

Position Title:

On Call Promotor/a

Reports to:

Outreach Program Director

Hourly Range:

$20.70-27.60

Position Classification:

On-Call Position: Non-Exempt (This is a part-time, on-call position, offering approximately 6–12 hours per month. Hours are not guaranteed and may vary based on projects.)

Application Instructions:

Please submit a cover letter and resume (ideally combined into a single PDF) via email to mgarcia@nuestracasa.org with the subject line:

“Your Name – On Call Promotor/a”

In your cover letter, please:

1. Indicate where you learned about this position.
2. Highlight the skills, experiences, and competencies that will enable you to succeed in this role.

Priority will be given to applications received by Friday, May 8, 2026; however, submissions will be accepted until the position is filled.

Nuestra Casa is an Equal Opportunity Employer.

• A collaborative and supportive team environment
• Accrued paid sick leave in accordance with California labor laws. Employees may accrue and use up to 40 hours of paid sick leave per year, based on hours worked.
• 401(k) retirement plan with employer match: 100% match on the first 3% you contribute, then 50% on contributions from 3%–5%. Eligible after 90 days of employment

Bilingual in English and Spanish preferred, fluency in Spanish required.