Toolkit for New Volunteer Managers
A breakdown of the basics of volunteer management for new leaders, this toolkit is packed with insights and practical resources to help you confidently build and sustain a thriving volunteer program.
In this webinar, The New Volunteer Manager’s Toolkit, Jennifer walks you through the essentials of building a successful volunteer program. Designed with new volunteer managers in mind - whether you're part of a national network or a small grassroots organization, this session explores what makes a program successful, from defining your goals and aligning your team to understanding the key components that support recruitment, screening, training, and beyond. Get grounded in the core elements of volunteer engagement—with a friendly, practical approach that meets you where you are.
Together, we’ll explore what makes a volunteer program effective, break down key components like recruitment, screening, and training, and talk through the importance of risk management—fits into your work—not just as a checklist, but as a way to protect your volunteers, your organization, and the people you serve. Plus, we’ll touch on best practices for keeping volunteers engaged and feeling valued through thoughtful recognition. Throughout, Jennifer encourages you to think beyond the traditional “Three Rs” of volunteer management—recruitment, retention, and recognition—and focus instead on building strong, lasting relationships.
Ready to put it into practice?
Now that you’ve explored the essentials in The New Volunteer Manager’s Toolkit webinar, we’ve gathered some practical tools to help you take the next step.
Webinar Slides
Sample Volunteer Handbook
Confidentiality Agreement
Sample Interview Questions
Position Description Template
Volunteer Engagement Program Checklist
Volunteer Agreement Letter
Each resource is designed to be flexible, so you can adapt them to fit your organization’s needs—no matter the size or scope. Consider these a part of your toolkit as you build a volunteer program grounded in clarity, connection, and care.