Front of House Volunteer

Our front of house volunteers help share the history of cider and cider makers, creating memorable experiences for visitors of all ages, backgrounds, and prior knowledge. The front of HHHhouse team are the first point of contact at the museum for visitors, both in person and on the phone, and are essential in creating a welcoming environment as representatives of the museum.

Please note, this volunteer role is suitable for those aged 18 and over.

What’s involved?

• Welcome and introduce visitors to the museum.
• Offer samples to visitors from the shop’s wide selection of local ciders, perries, and juices.
• Use a till to put through visitor admission and shop/tearoom sales.
• Answer visitor enquiries in person and on the phone.
• Keep the welcome desk, stockroom, and shop tidy, ensuring shelves are replenished, deliveries are processed, and the overall area is well presented.
• Help to create shop displays.
• Assist staff members in the tearoom, serving drinks and washing up when needed.
• Maintain and reset the activity and sensory stations around the museum.
• Assist staff with visitor surveys during peak seasons.
• Help to conduct walkthroughs of the museum during open hours.