Nonprofit
Published 1/23/26 2:38PM

SHINE Benefit Counselor

Hybrid, Volunteer must be in or near Malden, MA
I Want to Help


  • Details

    Start Date:
    May 1, 2026
    Available Times:
    Weekdays (daytime)
    Time Commitment:
    A few hours per week
    Commitment Details:
    Can be flexible
    Recurrence:
    Recurring
    Volunteers Needed:
    10
    Cause Areas:
    Disability, Education, Health & Medicine, Seniors & Retirement, Volunteering
    Benefits:
    Training Provided
    Good For:
    Age 55+
    Participation Requirements:
    Background Check, Attend Orientation
    Age Requirement:
    18+
    Other Requirements:
    Must be able to attend require SHINE certification training and pass certification test.
    Wheelchair Accessible

    Description

    Volunteer as a SHINE Counselor

    SHINE Counselors are dedicated community volunteers who receive comprehensive training and become state-certified Medicare counselors. No prior insurance experience is required—just compassion, reliability, and a desire to help others.

    As a SHINE Counselor, you will learn about:

    • Medicare Part A, B, and D
    • Medigap (supplement) insurance
    • Medicare Advantage (HMOs and PPOs)
    • Retiree and employer health plans
    • Prescription drug assistance programs
    • Medicaid (MassHealth)
    • Programs that support people with limited income and resources

    After completing training, volunteers take a state certification exam and then begin meeting with community members to provide unbiased, trusted guidance.

    Why Volunteer with SHINE?

    • Make a direct, positive impact in your community
    • Become part of a supportive, mission‑driven team
    • Learn valuable skills and stay informed about healthcare benefits
    • Enjoy flexible volunteer hours
    • Help people feel empowered and informed during a critical time in their lives

    Depending on community needs, you may serve at outreach sites beyond your home community—expanding your opportunities to support more people.

    Location

    Hybrid
    Volunteer must be in or near Malden, MA
    Associated Location
    Malden, MA, USA

    How to Volunteer for This Opportunity

    We kindly invite you to visit our website and submit the required volunteer application to begin the process of joining our volunteer team.

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