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Published 10/20/25 2:21PM

Help Bridge the Digital Divide During Tax Season - Become a Digital Access Guide!

MFS CASH Oregon
On-site, Volunteer must be in or near Portland, OR
I Want to Volunteer

    • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime, evenings)
    Time Commitment:
    A few hours per week
    Commitment Details:
    Flexible 4-hour shifts at our NE Portland tax site during tax season (Late January - mid April)
    Recurrence:
    Recurring
    Volunteers Needed:
    15
    Cause Areas:
    Community Development, Economic Development, Volunteering
    Benefits:
    Training Provided
    Good For:
    Teens, Age 55+
    Participation Requirements:
    Background Check, Attend Orientation
    Other Requirements:
    Patience and comfort with technology are essential to thriving in this role.
    Wheelchair Accessible

    Description

    Ever tried to reset a password on a tricky website? Now imagine doing that while trying to file your taxes. That’s where you come in!

    As a Digital Access Guide with MFS CASH Oregon, you’ll help taxpayers log in to online accounts like ID.me, SSA.gov, and IRS.gov so they can get the documents they need to file their returns. By providing one-on-one support to help them confidently use these tools, you’re enabling them to file returns that otherwise couldn’t be completed.

    No tax prep needed! We’ll provide the training and support you need to feel comfortable in this vital role. Just bring your patience, empathy, and comfort with technology!

    What to expect:

    • Flexible 4-hour shifts at our NE Portland tax site
    • Variable workload, some days will be busy than others depending on client needs
    • Meet great people, join a community of over 300 volunteers
    • Make a real impact in lives of lower-income Oregonians

    Ready to help make tax filing a little easier for everyone? Join us! Training starts November 2025 for the 2026 tax season.

    Location

    On-site

    MFS CASH Plaza

    919 NE 19th Ave, Portland, OR 97232, USA
    Suite 200

    How to Volunteer for This Opportunity

    Create a volunteer account and fill out an application at volunteers.cashoregon.org. Once you complete the application, you will be automatically redirected to sign up for a virtual New Volunteer Orientation.

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