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Published 1/16/26 9:47AM

Donation Assistant

Household Goods
On-site, Volunteer must be in or near Acton, MA
I Want to Help

    • Details

    Available Times:
    Weekdays (daytime), Weekends (daytime)
    Time Commitment:
    A few hours per month
    Commitment Details:
    Each shift is 3.25 hours. Volunteers are asked to commit to at least 30 hours in their first year.
    Recurrence:
    Recurring
    Volunteers Needed:
    10
    Cause Areas:
    Community Development, Housing & Homelessness
    Good For:
    Teens, Age 55+
    Participation Requirements:
    Background Check, Attend Orientation
    Age Requirement:
    14+
    Other Requirements:
    Close toed shoes are mandatory in our facility.

    Description

    Donation Assistant

    Summary: Receive and process items brought to Household Goods by donors.

    Responsibilities:

    • Ensure donors have a positive experience at Household Goods.
    • Establish a polite and respectful relationship with the donors.
    • Explain Household Goods’ mission and needs (items, volunteers, funding) to donors.
    • Determine if items are acceptable (usable by clients, clean, functional, in good working order, with all parts).
    • Inspect items for health and safety issues (e.g., stains, rips, broken or missing parts,mold, infestations, etc.)
    • Respectfully refuse any items that do not meet Household Goods guidelines.
    • Neatly and accurately complete Donor Receipts.
    • Be able to explain how personal information is used.
    • Enthusiastically thank donors for generous donations and encourage them to return.
    • Display items neatly in appropriate locations or have furniture movers assist.
    • Assemble items or label separate parts clearly.
    • Keep all client and donor information confidential

    Qualifications:

    • Attention to detail
    • Good interpersonal skills
    • Customer service skills

    Availability:

    • Tuesday, Thursday, and Saturday mornings

    1 shift available:

    • Tuesday, Thursday, and Saturday only 8:45 AM to 12:00 PM

    Location

    On-site
    530 Main Street, Acton, Massachusetts, US

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