Nonprofit
Published 5 days ago
Connections & Follow-Up Coordinator
Remote, Volunteer can be anywhere in the world
Details
Available Times:
Weekdays daytime, evenings, Weekends daytime, evenings
Time Commitment:
A few hours per week
Commitment Details:
Approximately 3-5 flexible hours per week. This is a fully remote volunteer position. We ask for a minimum 6-month commitment to help establish and maintain visitor follow-up, member onboarding, and engagement systems.
Recurrence:
Recurring
Volunteers Needed:
2
Cause Areas:
Community Development, Education, Religion & Spirituality, Volunteering, Women
Age Requirement:
23+
Other Requirements:
Strong communication and organizational skills required. Must be comfortable using email, text, spreadsheets, and online tools. Passion for helping people feel welcomed, connected, and engaged in a church community.
Description
Word of Life Outreach Ministries is seeking a volunteer Connections & Follow-Up Coordinator to help visitors and new members feel welcomed, connected, and cared for.
This person will develop and manage a simple, scalable system for following up with first-time guests, helping newcomers take their next steps, and ensuring that no one falls through the cracks.
The ideal candidate enjoys building relationships, communicating with people, organizing information, and creating systems that help people feel valued and connected. Looking to put together a team.
Responsibilities
Visitor Follow-Up
- Contact first-time visitors within 24-48 hours of their visit.
- Send welcome emails, text messages, and thank-you notes.
- Make follow-up phone calls when appropriate.
- Maintain visitor records and contact information.
- Track visitor engagement and return visits.
New Member Onboarding
- Develop a welcoming process for new members.
- Help coordinate membership classes and orientation sessions.
- Ensure new members receive important church information and resources.
- Connect new members with ministry opportunities and volunteer teams.
Connection & Retention
- Identify individuals who may be disengaging and reach out proactively.
- Coordinate periodic check-ins with members.
- Help visitors and members build meaningful relationships within the church.
- Assist with hospitality and newcomer events.
Systems & Process Development
- Create and maintain a scalable follow-up process.
- Recommend tools and workflows for tracking visitor and member engagement.
- Develop templates for texts, emails, phone calls, and welcome communications.
- Provide periodic reports on visitor retention and member engagement.
Location
Volunteer can be anywhere in the world
Associated Location
PO BOX 14091, RALEIGH, North Carolina, US
