Director of Digital Publishing (Volunteer)

Director of Digital Publishing (Volunteer)

PromiseVoice | Digital Publishing, Editorial Distribution & Audience Growth

Organization: Mentor A Promise (MAP)

Division: PromiseVoice

Location: Remote with NYC-based collaboration as needed

Commitment: Approximately 5–10 hours per week

Type: Volunteer Leadership Role

Minimum Commitment: 6-month commitment required

Reports To: Executive Director of PromiseVoice

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit organization serving children and youth experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, workforce development, creative opportunity, advocacy, housing innovation, and community-centered support.

We believe stories have the power to educate, connect, inspire, and create lasting change. Through journalism, publishing, podcasts, community storytelling, and digital media, MAP amplifies voices that are too often overlooked while creating opportunities for learning, understanding, and action.

About PromiseVoice

PromiseVoice is MAP's journalism, publishing, communications, newsletter, editorial, and public storytelling division.

The division serves as the organization's publishing and media engine, producing articles, newsletters, digital publications, community stories, thought leadership, educational resources, and mission-driven content that informs, engages, and inspires audiences.

PromiseVoice helps ensure that the voices of children, families, volunteers, educators, advocates, and communities remain at the center of MAP's storytelling ecosystem.

Role Overview

The Director of Digital Publishing serves as the leader responsible for the strategy, management, distribution, growth, and optimization of MAP's digital publishing ecosystem.

This role oversees the systems, platforms, workflows, and audience-development strategies that support the publication and distribution of articles, newsletters, digital magazines, blogs, reports, educational resources, thought leadership content, and emerging digital media initiatives.

Working closely with editorial leaders, writers, journalists, designers, marketers, and technology teams, the Director helps ensure that MAP's content reaches the right audiences while maintaining excellence in accessibility, quality, discoverability, and reader experience.

The Director plays a critical role in transforming content into community engagement, thought leadership, mission awareness, and organizational impact.

Key Responsibilities

Digital Publishing Strategy

• Develop and lead MAP's digital publishing strategy
• Establish long-term goals for audience growth and engagement
• Identify opportunities to expand digital publishing initiatives
• Build scalable publishing systems and workflows
• Align publishing efforts with organizational priorities and audience needs

Editorial Distribution & Audience Growth

• Oversee distribution of articles, newsletters, reports, and digital publications
• Expand readership across multiple digital channels
• Develop audience acquisition and retention strategies
• Strengthen subscriber growth and reader engagement
• Support long-term audience development initiatives

Publishing Operations

• Manage publishing calendars, release schedules, and distribution workflows
• Develop operational standards for digital publishing
• Coordinate publication timelines across editorial teams
• Improve publishing efficiency and quality assurance processes
• Maintain publishing consistency across platforms

Newsletter & Content Distribution

• Support publication and distribution of organizational newsletters
• Strengthen email audience engagement strategies
• Improve content discoverability and subscriber experiences
• Monitor newsletter performance and growth metrics
• Optimize content delivery channels

Platform Management & Digital Experience

• Oversee publishing platforms and content management systems
• Partner with technology and UX teams to improve reader experiences
• Ensure accessibility and usability standards are maintained
• Strengthen content discoverability and search optimization
• Promote inclusive and user-centered publishing practices

Analytics & Performance Management

• Establish digital publishing KPIs and reporting frameworks
• Monitor readership, engagement, subscriber growth, and content performance
• Analyze audience behavior and content trends
• Develop recommendations for continuous improvement
• Promote data-informed publishing decisions

Cross-Divisional Collaboration

• Partner with PromiseBrands on audience development and promotion
• Collaborate with PromiseStudios on multimedia storytelling initiatives
• Support PromisePublic through advocacy and public-awareness publishing efforts
• Work closely with leadership to amplify organizational priorities
• Strengthen integration between publishing, communications, and community engagement efforts

Leadership Responsibilities

The Director provides leadership and oversight for:

Digital Publishing Operations

Responsible for:

• Publishing workflows
• Editorial calendars
• Distribution systems
• Operational excellence

Audience Development

Responsible for:

• Subscriber growth
• Reader engagement
• Community building
• Audience retention

Newsletter Publishing

Responsible for:

• Newsletter strategy
• Email distribution
• Subscriber engagement
• Performance optimization

Platform Management

Responsible for:

• Publishing systems
• Content management
• Accessibility
• Reader experience

Publishing Analytics

Responsible for:

• Readership reporting
• Audience insights
• Performance measurement
• Growth recommendations

Preferred Qualifications

• Experience in digital publishing, journalism, editorial operations, media management, communications, content strategy, newsletters, or related fields
• Strong understanding of publishing platforms and audience development
• Experience managing editorial workflows and publishing operations
• Strong analytical and project management abilities
• Excellent communication and leadership skills
• Passion for journalism, storytelling, publishing, and mission-driven communications

Why This Role Matters

Publishing is not simply about creating content.

It is about ensuring that ideas reach people.

It is about transforming stories into understanding, information into action, and voices into influence.

The Director of Digital Publishing helps ensure that MAP's journalism, storytelling, educational content, and community voices reach audiences in meaningful, accessible, and impactful ways.

This role strengthens MAP's ability to educate, advocate, inspire, and build lasting connections with communities.

Success Measures

• Growth in readership and subscribers
• Newsletter engagement and retention
• Digital audience growth
• Content distribution effectiveness
• Publishing operational efficiency
• Reader satisfaction and engagement
• Expansion of MAP's publishing reach and influence

Volunteer Expectations

• Approximately 5–10 hours per week
• Minimum 6-month commitment
• Maintain timely and professional communication
• Collaborate through MAP systems and communication platforms
• Support MAP's safeguarding standards, mission, and organizational values
• Participate in editorial, publishing, and leadership meetings

What You'll Gain

• Leadership experience overseeing a growing nonprofit publishing operation
• Opportunity to shape the future of mission-driven journalism and storytelling
• Collaboration with editorial, marketing, communications, technology, and executive leaders
• Professional references and letters of recommendation
• Meaningful impact supporting children and families experiencing housing instability

How to Apply

Interested candidates should apply directly through Idealist and include their resume and cover letter.

Please highlight experience involving digital publishing, journalism, editorial leadership, media operations, newsletter management, communications, audience development, or content strategy.

Help amplify voices, expand access to information, and strengthen community through the power of publishing and storytelling.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.