Program Manager Volunteer

Organization: Words Are Rich Foundation

Reports To: Program Director / Founder

Position Type: Volunteer (Transition to Paid Role as Funding Allows)

Role Overview

The Program Manager plays a critical role in ensuring the successful execution of the Path to Reconstruction program. This position is responsible for overseeing daily program operations, coordinating staff and volunteers, and maintaining program structure, consistency, and accountability across all sessions.

Primary Responsibilities

Program Operations & Oversight

• Oversee daily program execution (Monday–Thursday sessions)
• Ensure program readiness, including staffing, materials, and logistics
• Maintain program structure, schedule, and flow
• Monitor program consistency and adherence to curriculum delivery standards

Staff & Volunteer Coordination

• Assign and confirm staff roles for each session
• Ensure adequate coverage for all program days
• Support facilitators and program assistants during sessions
• Address staffing gaps and coordinate replacements as needed

Program Monitoring & Reporting

• Track attendance and participation
• Monitor overall program performance
• Identify challenges or areas for improvement
• Provide updates and reports to leadership

Collaboration & Communication

• Work closely with Director of Operations and Intake Coordinator
• Participate in team meetings and planning sessions
• Support alignment across all program roles

Safety & Compliance

• Ensure adherence to youth safety policies
• Support a safe and structured program environment
• Report incidents or concerns according to protocol

Required Qualifications

• Strong leadership and organizational skills
• Ability to manage multiple responsibilities
• Effective communication and problem-solving skills
• Commitment to accountability and professionalism

Preferred Qualifications

• Experience managing programs or teams
• Background in youth development or community programs
• Experience in operations or project management

Personal Qualities We Value

• Leadership and initiative
• Organization and attention to detail
• Accountability and reliability
• Adaptability and problem-solving mindset

Time Commitment

• Program schedule (Monday–Thursday evenings)
• Additional planning and coordination time as needed

Growth Opportunities

This role offers:

✔ Leadership development

✔ Program management experience

✔ Advancement into senior operations roles

✔ Paid program leadership opportunities as funding expands

Why This Role Matters

The Program Manager ensures the program runs efficiently and consistently, directly impacting participant experience, staff performance, and overall program success.