Co-Director of Volunteering

The Co-Director of Volunteering supports the full volunteer experience, from onboarding through long-term engagement. This role helps ensure volunteers feel welcomed, informed, supported, and valued while strengthening retention, satisfaction, and community.

Key Responsibilities:

• Serve as a primary point of contact for volunteers
• Schedule and lead volunteer orientations, introducing policies, procedures, and available roles
• Partner with staff and directors to match volunteers with good-fit opportunities
• Continuously improve onboarding and training materials (guides, videos, signage, systems)
• Coordinate follow-ups, mentorship, and buddy opportunities for new volunteers
• Maintain accurate volunteer records and track onboarding progress
• Conduct regular volunteer check-ins to support satisfaction and prevent burnout
• Develop recognition and appreciation initiatives
• Help organize social, community-building, and team-engagement activities
• Support leadership development and mentoring pathways
• Gather feedback from volunteers, including exit insights
• Collaborate closely with other Volunteer Directors to provide coverage and continuity

Ideal Skills:

• Strong interpersonal and relationship-building abilities
• Comfort communicating with diverse groups
• Organizational and coordination skills
• Ability to mentor, guide, and support volunteers
• Problem-solving and conflict-navigation skills
• Experience with volunteer programs, training, or community engagement (preferred)
• Collaborative mindset and flexibility