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What If I Run Into Bugs and Technical Issues?

Something not working correctly on our site?


If you're using Idealist and something seems like it’s not functioning properly, try refreshing the page and try one more time. If it still doesn’t work, don't hesitate to contact us to report the bug! To help us get to the root of the problem, include the following information in your report:

  • The browser you were using (e.g. Internet Explorer or Firefox) and its version number (which you can find by going to the "Help" menu and clicking "About...")
  • What you were trying to do
  • What you expected to happen
  • What actually happened
  • Click here to send us the report

Once you’ve sent us your report, we’ll address the problem as soon as we can! We might follow up with more questions, but we’ll work together to get it resolved for you.

Thanks for your help. We appreciate it!